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Arkansas State University
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Student Services

A-State Online Student Services


Student Support

Placing the Student at the Center of the University

Arkansas State University (A-State) blends a high quality learning experience with high touch student support. Through teaching assistants, technical support, financial services, and much more, we focus on you, so you can focus on earning your degree.

A-State Self Service Portal

  • Register for classes
  • Look up the current schedule of classes
  • View course catalogs
  • Apply for admission
  • Request official transcripts
  • Print unofficial transcripts
  • Obtain proof of enrollment for insurance, loans and scholarships
  • Change your address

To access the Self Service features, go to the A-State Banner Self Services page and follow the instructions below.

  1. Click on "Student, Faculty, and Staff Login."
  2. Enter your ID and PIN. If this is the first time you have logged in, use your use your 6-digit date of birth (mmddyy) for your PIN.
  3. You will then be asked to enter a security question and answer.

Change of Program

If you wish to make a change of program please complete this form to start the process. We will then check the requirements of the program to make sure you have all documentation needed to be in that program.

Academic Support

Your academic success is our highest goal. From the start of your program, A-State resources are available to help you reach your goal of graduation. Each student is assigned a teaching assistant who is a highly qualified, experienced leader in his or her field, and has earned a master's or doctorate degree. This academic role assists the professor and supports the student by providing feedback and answers to course-related questions.

School Policies

All A-State academic policies, standards and guidelines apply to online programs unless otherwise noted. A complete listing of all school policies can be found in our Academic Policies.

Course Registration

Register for your course!

Welcome to A-State! This information is for students who have applied, have sent all the required material to admissions, and have been approved to participate in the program.

To begin the program, you must register in order to make your first payment. Once this payment has been accepted, you will be granted access to download the courseware and first course. To register for your first course, follow the instructions outlined in our Registration Guide Slideshow. This guide will step you through the registration process.

Undergraduate students are allowed to take up to 3 courses or 9 hours per part of term. Graduate students are allowed to take up to 2 courses or 6 hours per part term.

For course registration numbers, please see the Schedule of Courses.

This program provides the flexibility to meet multiple learning needs. If you have any questions about the registration process, please call 866-881-3168.

Live Text Registration

A subscription to Live Text is required to create an electronic portfolio for certification, interact with class groups and exchange key assignments with instructor. A one-time fee of $98 ensures the student access to Live Text for the duration of their enrollment in the degree program. Students need to set up their Live Text account once enrollment is complete and they are ready to begin their first class.

Technology Support

It is reassuring to know that technical support is available to make your online learning experience convenient. All you have to do is call or email and a knowledgeable representative will help you solve your technical issues.

Technical Questions

All technical questions may be answered by contacting Technical Support.

Phone: 866-881-3168
Email: OnlineHelp@astate.edu

For questions regarding Blackboard, email blackboard@astate.edu or call 870-972-2012.

Technical Support Hours

24 hours a day, 7 days a week

Internet Access

An internet connection is necessary to participate in discussions and assignments, access readings, transfer course work, and receive feedback from your academic coach and/or professor. View the computer/technology skill requirements for the Blackboard Learning Management System.

Technology FAQ »

Library

All A-State Online students have access to the library's wide variety of online resources and services—24 hours a day, 7 days a week. We provide access to scholarly journals, research databases, ebooks, and many other materials vital to high quality research. Below you will find a select few of our resources and services, but please visit the library's website to see the full range of what we offer:

Research Databases – We subscribe to hundreds of different research databases that cover virtually every subject area imaginable. Start searching or contact us to assist you in finding the best databases for your needs.

24-7 Research Assistance via Chat! – Can't find the sources you need? Not sure where to search? Access our around-the-clock chat service on the library's home page and talk to a real life librarian who can help you with your research.

Interlibrary Loan – Do you need something from another library that we don't have access to? Do you need us to scan a physical book chapter or journal article? Request materials using Interlibrary Loan.

Video Tutorials – Learn how to use various library resources and services from our video tutorials.

Research Consultations – Are you struggling to form an effective research strategy? Schedule a research consultation via email or Skype with a librarian.

The faculty and staff of the A-State Library want you to succeed, and we strive to support you in all your research needs. Please don't hesitate to contact us for help:

Phone: 870-972-3077
Email: refdesk@astate.edu

Graduation

Arkansas State University confers degrees and offers graduation ceremonies three times a year, in May, August and December. It is possible you will complete your degree requirements prior to the conferral date. If so, your degree will be conferred at the next available conferral date. You are welcome to participate in the graduation ceremony closest to your date after you complete your degree requirements.

All students are required to complete an Intent to Graduate form, which will be emailed to them, and submit the graduation fee ($85 for graduate-level, $60 for undergraduate-level, post-graduate level $95), regardless of intent to participate in the graduation ceremony.

Students will be given the option to walk at the graduation ceremony; however, if final grades are not in at the time of graduation, a diploma will not be distributed that day. Diplomas will be mailed to students once final grades are in and verified.

Students should expect to receive diplomas within 3 weeks of degree conferment. Please ensure your correct mailing address is on file.

Graduation FAQ »

Ready to take the next step in your education journey?

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