Refunds will be processed through the direct deposit information that students set up in “myBill” via Pack Portal. Once the student enters their banking information, the information is pre-noted through the bank (or verified) to make sure that the information is correct. This can take up to 7 banking business days. Once the verification occurs, the message “awaiting verification” should no longer be displayed. Please follow the instructions below to set up a Direct Deposit account:

  1. Log into Pack Portal.
  2. Click on the following:
    1. myBill
    2. Sign in using your student email and password
    3. Refunds tab
      1. Set Up Account
      2. Choose your account type (Checking or Savings).
      3. Enter routing number (consist of 9 digits).
      4. Enter account number and confirm.
      5. Save.